Shipping policy
Processing Time
Each customized product is meticulously crafted to your specifications. Please refer to each product for information on the lead time. Generally, please allow between 2 and 5 business days for our team to create and prepare your unique item. Bulk orders may take extra time, depending on the size of the order.
Please ensure you choose the best shipping method for you.
If you need to fast-track an order, please email us with the order number for us to review.
Shipping Options
We offer a range of shipping options to accommodate your needs. You can select from standard, expedited, or express shipping during checkout.
Estimated Delivery Time
Once your customized product is ready for dispatch, you can expect delivery within 2-5 business days, depending on the chosen shipping method and your location.
International Orders
We're thrilled to serve customers worldwide. Please note that international shipping may incur additional fees, and delivery times may vary based on destination. Please note that any customs fees or import duties are the responsibility of the customer.
Order Tracking
For your convenience, we provide order tracking information. You'll receive a confirmation email with a tracking number once your order is on its way.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can review shipping fees during the checkout process.
Delivery Issues
In the rare event of any delivery issues, please contact our dedicated customer support team. We're here to assist you in resolving any concerns.
Questions or Concerns
If you have any questions regarding our shipping policy or need further assistance, please don't hesitate to reach out to our customer support team at kamtondesign@gmail.com.
Thank you for choosing Kamtondesign. We're excited to be part of creating your unique, personalized products!